FAQ

Welcome to our FAQ page! Here you’ll find answers to the most common questions about our products, services, and policies. If you don’t see what you’re looking for, feel free to reach out to our 24/7 Customer Support Team.

General

We specialize in luxury couture, including bridal wear, occasion wear, and contemporary fashion ensembles.

Shipping

We offer standard and express shipping. Delivery times and costs vary based on location and shipping method.

Yes, we provide international shipping to select countries. Shipping rates and delivery times will be calculated at checkout.

Returns

Due to the bespoke nature of our products, returns are not accepted. However, we address any concerns related to product quality or damage on a case-by-case basis.

Contact our support team with your order details and images of the defect within 7 days of receiving the item.

If you have any other questions, don’t hesitate to contact us. We’re here to make your shopping experience smooth and enjoyable!
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